![]() ![]() We had to call customer service and were told we would have to completely reinstall the system with a new access code. MediaShout updates were sent out and caused the software to completely crash. The software does not have a user-friendly interface in general but is especially unusable to people who have no experience with the program. The tutorial videos were not helpful at all. Customer service was not good, never answered the phone even during the customer service hours and took a long time to call back. ![]() MediaShout stops working and crashes multiple times during editing of the slides. We tried many times to resolve issues and were patient with the support team but could not continue to deal with the problems and difficulties this program caused our church. ![]() ![]() We were a MediaShout customer for many years but finally have given up on this software.
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